Privacy & Cookies Policy

Last updated: 20 September 2026

Matthew Miller Guitar respects your privacy and is committed to protecting your personal information.

This policy explains what information I collect through this website, how I use it, and how cookies are used.

1. Who I am

Matthew Miller Guitar is operated by Matthew Miller, a sole trader providing guitar lessons and music tuition in Haywards Heath and the surrounding area.

For privacy enquiries, contact:

Email: matt@matthewmillerguitar.com

Location: Haywards Heath, West Sussex, United Kingdom

Matthew Miller is the data controller for personal information collected through this website and in connection with tuition services.

2. Information I collect

I may collect information that you provide when you contact me or enquire about lessons, including:

• your name;

• email address;

• telephone number;

• information included in your enquiry;

• lesson and booking information; and

• where relevant, a student's age and parent or guardian contact details.

The website may also collect limited technical information, such as browser, device and website usage information, through Squarespace and cookies.

3. How I use your information

I use personal information to:

• respond to enquiries;

• arrange and provide guitar lessons or music tuition;

• communicate with students and parents or guardians;

• manage bookings and payments;

• maintain appropriate business and financial records;

• operate and protect this website; and

• understand how visitors use the website, where you have consented to analytics cookies.

I will not add you to a marketing mailing list simply because you contact me about lessons.

4. Legal basis for using your information

Depending on the circumstances, I process personal information because:

• it is necessary to take steps at your request before entering into a contract;

• it is necessary to provide lessons or other services you have booked;

• I have a legal obligation, such as keeping appropriate financial records;

• I have a legitimate interest in running, administering and protecting my business; or

• you have given consent, for example for optional analytics cookies.

Where processing is based on consent, you can withdraw that consent at any time.

5. Who your information may be shared with

I do not sell your personal information.

Information may be processed by service providers that help me operate the business, including:

• Squarespace, which hosts this website and provides website analytics;

• my email provider;

• booking or payment providers, where applicable; and

• professional advisers or public authorities where disclosure is legally required.

Some service providers may process information outside the UK. Where this occurs, appropriate safeguards required by UK data protection law are used.

6. How long I keep information

I keep personal information only for as long as reasonably necessary.

As a general guide:

• unsuccessful or inactive enquiries may be deleted after around 12 months;

• student and lesson records may be retained while tuition is ongoing and afterwards where reasonably necessary for contractual, administrative or legal purposes; and

• financial and transaction records are kept for the periods required by tax and accounting law.

Information that is no longer required is deleted or securely disposed of.

7. Your rights

Under UK data protection law, you may have rights to:

• request access to your personal information;

• ask for inaccurate information to be corrected;

• request deletion of your information;

• restrict or object to certain uses of your information;

• request transfer of your information in certain circumstances; and

• withdraw consent where processing is based on consent.

To exercise your rights, contact [YOUR EMAIL ADDRESS].

You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk.

Cookies

8. What are cookies?

Cookies are small files placed on your computer, phone or other device when you visit a website.

This website is hosted by Squarespace, which uses cookies to operate the website and, where permitted, provide website analytics.

9. Necessary cookies

Squarespace uses certain cookies that are necessary for the website to function securely and correctly.

These may be used for purposes such as security, navigation, remembering cookie choices and enabling website features.

Necessary cookies do not require your consent because they are required for the website to operate.

10. Analytics and performance cookies

With your consent, Squarespace may use analytics and performance cookies to help me understand how visitors use the website.

These may include:

ss_cid: Identifies unique visitors and sessions for Squarespace Analytics (Duration: 2 years)

ss_cpvisit: Identifies unique visitors and sessions (Duration: 2 years)

ss_cvisit: Records website visits for analytics (Duration: 30 minutes)

ss_cvr: Identifies unique visitors for analytics (Duration: 2 years

ss_cvt: Records website activity for analytics (Duration: 30 minutes)

These cookies are not required for the website to function and should only be used where you have given consent through the cookie banner.

The exact cookies used by Squarespace can change depending on the features enabled on this website.

11. Managing cookies

When you first visit this website, you can choose whether to allow optional cookies using the cookie banner.

You can accept, decline or manage optional cookies.

You can change your choice later using the Cookie Preferences link in the website footer.

You can also control or delete cookies through your browser settings, although blocking necessary cookies may affect how some website features work.

12. Embedded video, audio and other content

This website may contain content embedded from third-party services such as YouTube, Spotify, Instagram, Facebook, TikTok, Vimeo and other social media, video or audio platforms.

When embedded content is loaded or interacted with, the third-party provider may receive information such as your IP address, device information and information about your interaction with the content. The provider may also use cookies or similar technologies.

Where required, non-essential cookies associated with embedded content are controlled using the website's cookie consent settings.

Third-party services process information in accordance with their own privacy and cookie policies.

13. Social media links

This website may contain links to social media profiles and other external websites.

Clicking these links will take you away from this website. The website or platform you visit will then process information according to its own privacy policy and cookie settings.

A standard link to a social media profile does not normally require that social media service to place cookies through this website. Embedded content may operate differently, as explained above.

14. Other third-party services

Additional services may be added to the website from time to time, including booking systems, contact forms, maps, payment systems, analytics tools or other website integrations.

These services may process information required to provide their functionality and may use cookies or similar technologies.

Where non-essential cookies or tracking technologies require consent, they will be subject to the website's cookie consent controls where applicable.